Applying to job:

Consultant

Functional and Development

CRM, BI, DW, ERP, WEB

address:

28053 Madrid – Spain

birth:

18. November.1965.

Caracas. Venezuela

marital status:

Married, 2 daughters

contact:

España

0034-677339096

Ricardo Dolinski Garrido

Systems Engineer

Consulting and System Development

nationality: Spanish, Venezuelan

http://rdolinski.eu

http://www.linkedin.com/in/ricardodolinskigarrido

emails:

ricardo@rdolinski.eu

rdolinski@gmail.com

2010.February

knowledge: Siebel (Tools, Field Service, eService, HelpDesk, Assignment, Contract, Consumer Goods, EIM, Workflow, eScript), Oracle Warehouse Builder, IBM DataStage, Informática PowerCenter, Oracle SQL, PL/SQL, SQLServer, JDEdwards OneWorld, WebService, C#, HTML, JavaScript, UML, XML, ITIL

skills:

- development of systems analysis, design and programming.

- knowledge in Siebel CRM, contracts, remote and field incident management.

- migración of data to the Siebel model through Siebel EIM  and troubleshoot configuring with Siebel Tools.

- analysis, design and program applications, reports and conversion of JDEdwards OneWorld tables, modify copies to both meet customer requirements such as creating new complementary to the ERP.

- create relational schema, procedures PL / SQL Oracle, functions, trigger and TOAD SQL queries, PL / SQL Developer.

- designing and programming for Intranet and Internet systems in PERL, ASP, VBScript, HTML, JavaScript, XML, SQLServer.

- designing class hierarchy to create instance in object-oriented programming in Informix New Era.

accomplishments:

- rethink Siebel assignment rules, in priority of criteria, sequence of rules, and correspondence between rules, incident hierarchy and incident solver groups Service Request.

- pose correspondence between products in SLA and Siebel Contract; OLA priority per group resolver in SLA, and serialization for hierarchy ranking of incidents by incident solver groups and by service-product.

- resolve incident relating to Siebel Service Request: product, asset, customer, organization, owner, contract.

- monitor and configure: components, jobs, tasks, and PID Windows for consumption on server CPU and RAM.

- know model developed for application eService and Siebel HelpDesk, identify improvements and test failures TEST; maintenance and support, of Siebel Field Service and HelpDesk application.

- resolve incident in application with Siebel Tools: setting column in table, field in business component, control in applet and view on screen; knowledge  of eScript, business services, web service, workflow and assignment.

- write in English mapping, matrix of requirement and functional for India factory build data migration processes.

- load EIM table columns needed to generate each ROW_ID in base table, required to solve each foreign key, and columns required to resolve data access and visibility, according to: position, owner and organization.

- build data mapping and workflow with Oracle Warehouse Builder, Informatica PowerCenter and SQLServer DTS.

- run Siebel application with .srf local and access data in server to verify access and visibility of data, in case of error, execute in database the SQL of spool output and identify condition is not fulfilled.

- procedures and functions in PL / SQL for data transformation, and use them in data mapping and workflow.

- module sales accounting by TPV; and system for affiliations and billing, in JDEdwards OneWorld.

- subscriber management system with PERL, HTML, JavaScript and SQLServer to access by Internet.

- general idea of workflow between task that trigger of events and event that execute activities, moreover relational schema and program module for creating relation task-event-activity in New Era Informix.

- module for review and load amounts in similar form to Excel for stock query system in C and Sybase.

- Clipper system budget and accounts payable module in SQL * Forms and PL / SQL in Oracle.

- analyze, design and programming of automated model to identify skill acquisition plans in organizations; conducted in CSP with routines in PL / 1 to access VSAM files and execute heuristic algorithm.

- C # MCPD course completed in AZPE; ITIL V3 FOUNDATION and UML Object-Oriented Analysis (OOA) in Tecnocom.

job

employer

company

Functional Analyst – Siebel 8.0, Tools, EIM, OWB, DataStage

María Jesús García Beteta

Tecnocom – España

Consultant – Siebel 7.8,EIM,Tools,Informática PowerCenter

Alberto Martín

Birchman – España

Senior Consultant I – JDEdwards OneWorld

Juan Cogolludo Pastor

Capgemini – España

Technical Consultant – PeopleSoft EnterpriseOne

Miguel Hernández

IOS – España

Systems Analyst – JDEdwards OneWorld

Fernando Molano

Venemotos Yamaha

Analyst Programmer – ASP, VBScript

Ricardo Marín

Ease Consultores

Programmer OW II – JDEdwards OneWorld

Marianella Arriechi

B.F.G.P. Ingenieros

Project Engineer – New Era, Informix

José Luis Cano

Database Access

Analyst Programmer – Sybase, C

Gary Gandelman

Infoven

Analyst Programmer – Oracle, PL/SQL

Concepción Divasson

Ceprochoca

Consultant – Clipper

Edgar Lander

Lara Rodríguez Marambios

Scholarship Holder – CSP, PL/1, VSAM

Orlando Rivas

Intevep

education

degree Ingeniero de Sistemas, Instituto Universitario Politécnico Luis Caballero Mejías

Jan.84-Jul.90

file. 8306046

master Ingeniería Gerencial, Universidad Metropolitana, (approved 40 c.u. until Jun.95)

Sep.93-Jun.95

file. 9351446

master Política Económica, Universidad Católica Andrés Bello, (approved microeconomics)

Mar.97-Dec.97

file. 89719

2010.Feb.